General Questions

Why is part of the Blueprinter® software projection cut off by a TV monitor?

When projecting to a television monitor, sometimes part of the projection is cut off. This is not a Blueprinter software issue, but rather, one between a laptop and the monitor.

When laptops are paired with television monitors, occasionally part of the image is cut off. This is not a bug within Blueprinter. It's a communication issue between the laptop and monitor, and is sometimes related to Microsoft Windows 10.

screenissue 1

Here are some examples of how others have fixed this issue:

  1. Open television control panel
  2. Select under display tab "Adjust desktop size and position"
  3. Select size tab
  4. Tick box in section 2 "enable desktop resizing"
  5. Click resize and move till the arrows look correct

More details from Microsoft here:

https://answers.microsoft.com/en-us/windows/forum/windows_10-start/windows-10-desktop-now-cuts-off-all-around-the/4e08275e-c476-4316-bf57-40c6e4d8ed41