Getting Started

Which browser should I use for Blueprinter® software?

Blueprinter works best with current Chrome and MS Edge browsers.

You should only use Chrome or MS Edge as your browser when using Blueprinter software. While it will likely work fine with others, such as Safari or Firefox, it is only tested within Chrome and MS Edge. And therefore, should only be used with one of those three, in particular when executing customer interviews.

Of the two options, we recommend Chrome as the first option. This is because Chrome automatically updates; and therefore, this will minimize the likelihood of errors.

If you have a PC, you already likely have MS Edge. Click here to add Chrome as an additional browser.



Note: Prior to May 1, 2021, Internet Explorer was also an approved browser. However, when Microsoft announced that they were phasing out IE in August 2021, it was removed from the approved set of Blueprinter browsers. This was to give users an ample amount of time to transition away from IE. Practically speaking, IE should continue to work well for any Blueprinter software updates that were released prior to May 1, 2021.