- BLUE HELP
- Blueprinter® Software
- FAQs / General Questions
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Blueprinting Center & Methodology
- What is New Product Blueprinting?
- How is Blueprinting learned and applied?
- Blueprinting Center
- Blueprinting E-Learning Course
- How can I become Certified in New Product Blueprinting?
- How does Blueprinting fit with a stage-and-gate process?
- How does Blueprinting fit with strategic planning?
- How does Blueprinting fit with Design Thinking?
- How does Blueprinting fit with Lean Startup?
- How does Blueprinting fit with Minesweeper de-risking?
- How does Blueprinting fit with LaunchStar product launch?
- What innovation metrics should we use?
- What is "Jobs-to-be-Done?"
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Blueprinter® Software
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Market Segmentation (Step 1)
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Discovery Interviews (Step 2)
- How to plan Discovery interviews
- Preparing your interview team
- Convincing customers to be interviewed
- How to handle confidential info in an interview
- How to conduct a Discovery interview
- Finding & using a digital projector for interviews
- How to conduct a customer tour
- How to debrief & follow-up a Discovery interview
- Engaging your sales colleagues in interviews
- Engaging distributors in interviews
- Interviewing customers down the value chain
- How to interview remotely with web-conferences
- How to interview at trade shows & other venues
- Interviewing in different global cultures & languages
- How to listen well during customer interviews
- How to probe during customer interviews
- How to gather economic data during interviews
- How to create & use Current State questions
- How to identify Must Haves (MH)
- How to select Top Picks (TP)
- How to use Trigger Maps
- How to form Outcome Statements
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Preference Interviews (Step 3)
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Rest of Blueprinting (Steps 4-7)
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Everyday VOC
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Minesweeper® De-risking
How can I delete a customer, interviewee or respondent?
Use the "Archive" function to remove a customer, interviewee or respondent from Steps 2 and 3.
You can archive interview candidates within Step 2 and Step 3. You may want to use this if you've executed practice interviews internally, or for any reason where you do not want to use the data within a Discovery or Preference Interview.
When "Archiving," the data will not be visible for searches or downstream usage within Blueprinter.
If an interview is archived by mistake, it can be easily reversed.
To archive an interview, locate the trash can image to the right:
The interview will seemingly disappear with an option to UNDO:
Archived interviews will show up at the bottom of the screen:
To restore, just change the interview status: