How do I log out, then log in again?

The log out / log in process can clear various errors related to browser cache.

Much like "powering down / turning on" again clears many PC problems, "log out / log in" can clear many Blueprinter® software issues related to browser cache. 

First, before using this method, it is imperative that you do not have offline, unsaved changes. As long as this is the case, then proceed as follows. 

You must log out of two places, both directly from your "My Projects" screen as well as the Blueprinting Center home screen: 

Next, close all browsers. 

Finally, go back to www.blueprintingcenter.com, and log in again. 

Hopefully, this will clear the issue.